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      Addigy Integration Guide

      Setyl integrates with Addigy to help organizations automatically import and manage their assets. This guide explains how to connect Addigy with Setyl, what permissions are required, and how the data is used.

      How the Addigy integration works

      Once connected, the Addigy integration allows you to discover and import assets from Addigy into Setyl.  Assets imported from Addigy will continue to be updated and maintained within Setyl automatically. This helps maintain accurate asset records and reduces the need for manual updates in Setyl.

      Asset Auto Update can also be disabled. Further information, including how to configure integration priority settings, can be found here.

      What data is synced?

      Setyl will sync the following asset data:

      • Name
      • Model
      • Operating System
      • Serial Number
      • CPU
      • RAM
      • Storage Size
      • IMEI
      • Warranty Date

      How often does the sync occur?

      Asset data from Addigy will sync automatically once every 24 hours, Monday to Friday and once upon initial integration. You can also trigger a manual sync at any time if needed.

       

      Setting up the Addigy integration

      Prerequisites

      Before connecting Addigy to Setyl, ensure you have:

      • Administrator access to Addigy, with the ability to create an API token.
      • A Setyl account with Owner-level admin permissions.

      Connecting Addigy to Setyl

      1. Navigate to Settings > Integrations in Setyl.

      2. Under Asset Detection Sources (MDM, RMM & other) locate Addigy

      3. Click Connect.

      4. Under Connection, follow the on-screen instructions to generate an API token in Addigy.
      5. Copy the token and enter it into the API Token field in Setyl.

      6. Click Save and Connect.

      Please note that it may take several minutes before data begins to sync after the initial connection has been made.

      Further information on viewing and creating detected assets from an integration can be found here.

       

      Trigger a manual sync

      You can manually sync data from Addigy by:

      1. Navigating to Settings > Integrations.
      2. Locate Addigy under Asset Detection Sources (MDM, RMM & others).
      3. Click the 3 Dot Menu.
      4. Select Sync Now.

      A manual sync can also be triggered for all asset detection integrations by:

      1. Navigating to Assets > All Assets
      2. Under Assets select To Review
      3. Click the 3 Dot Menu located beside Filter
      4. Select Start Sync

       

      Troubleshooting

      If the integration fails to connect:

      • Double-check your API Token is correct

      • Disconnect and reauthorize the Addigy connection.

      • Contact Setyl support for further assistance.

      Additional resources

      For more help, please visit our integration help pages, use the live chat at the bottom of the screen, or email us at hello@setyl.com.

      View a full list of Setyl integrations.