---
title: How does Setyl keep my data secure?
description: Security is one of the most important things we do. Setyl collects only the data it needs to run the service, keeps it in the UK and EU, and protects it…
---

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1. [Support Center & FAQs | Setyl](https://help.setyl.com/?hsLang=en)
2. [Security & Compliance](https://help.setyl.com/security-compliance?hsLang=en)

# How does Setyl keep my data secure?

Security is one of the most important things we do. Setyl collects only the data it needs to run the service, keeps it in the UK and EU, and protects it with controls certified to ISO 27001.

**Where is my data stored?**

Setyl is hosted on Amazon Web Services (AWS) in the UK and EU. Your data is backed up regularly, backups are encrypted, and we regularly test restoring from them.

**Can Setyl be hosted on-premises or in another region?**

No. Setyl is a cloud-only service, hosted on AWS in the UK and EU. We don't offer on-premises installation or hosting in other regions.

**Which security certifications does Setyl have?**

Setyl is certified to **ISO 27001**. We don't currently hold SOC 2, HITRUST or FedRAMP certification. For security questionnaires or more detail on our controls, email [security@setyl.com](mailto:security@setyl.com).

**Who can access my data?**

- **Setyl staff:** access is limited to those with a legitimate need, reviewed regularly and removed promptly when someone leaves. Multi-factor authentication is enforced on all our internal systems.
- **Your team:** access is controlled through roles and permissions you set, with support for SSO and multi-factor authentication.

**How is my data protected?**

- **Encryption:** data is encrypted in transit (TLS, HTTPS only) and at rest.
- **Testing:** regular vulnerability scanning and independent penetration testing.
- **Monitoring:** firewalls, network segmentation, and logging and monitoring of security events.
- **People:** staff are screened before joining and receive regular security and data protection training.
- **Incidents:** if a personal data breach affects your data, we'll tell you without undue delay.

**What personal data does Setyl hold?**

Only what's needed to run the service: each user's name and email address, plus any optional fields you choose to fill in, such as job title, phone number or start date.

**Who else processes my data?**

We use a small number of trusted sub-processors, such as AWS for hosting. Each is bound by data protection terms at least as strong as our own. See the current list on our [Sub-processors page](https://setyl.com/legal/sub-processors).

**How long do you keep data?**

As set out in our [Privacy notice](https://setyl.com/legal/privacy-notice). For example, account and contact data is kept for up to seven years after our contract with you ends.

**Is Setyl registered with the ICO?**

Yes. Setyl Ltd is registered with the UK Information Commissioner's Office as a data controller and processor, registration number ZA798244.

**Need more detail?**

Read [Security at Setyl](https://setyl.com/legal/security) and our [Data Processing Agreement](https://setyl.com/legal/data-processing-agreement). Our ISO 27001 certificate, a penetration test summary and further security documentation are available under NDA from [security@setyl.com](mailto:security@setyl.com).

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