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      ninjaOne Integration Guide

      Setyl integrates with ninjaOne allowing you to maintain an up-to-date inventory of IT assets and automatically assign assets to users. This guide explains how to connect ninjaOne to Setyl, what permissions are required and how the integration works.

      How the ninjaOne integration works

      Once connected, the ninjaOne integration allows you to discover and import assets from ninjaOne into Setyl.  Assets imported from ninjaOne will continue to be updated and maintained within Setyl automatically. This helps maintain accurate asset records and reduces the need for manual updates in Setyl.

      What data is synced?

      Setyl will sync the following asset data:

      • Name
      • Model
      • Operating System
      • Assigned User

      How often does the sync occur?

      Asset data from ninjaOne will sync automatically once every 24 hours, Monday to Friday and once upon initial integration. You can also trigger a manual sync at any time if needed.

      Asset Auto Update can also be disabled. Further information, including how to configure integration priority settings, can be found here.

       

      Setting up the ninjaOne integration

      Prerequisites

      Before connecting ninjaOne to Setyl, ensure you have:

      • Administrator access to your ninjaOne account

      • A Setyl account with Owner level admin permissions

      Connecting ninjaOne to Setyl

      1. Navigate to Settings > Integrations in Setyl.

      2. Under Asset Detection Sources (MDM, RMM & others) locate ninjaOne

      3. Click Connect.

      4. Under Connection follow the on screen instructions 

      5. Fill in the Client Secret and the Client ID. 

      6. Click Save and Connect.

      Please note that it may take several minutes before assets begin to sync after the connection has been made.

      Further information on viewing and creating detected assets from an integration can be found here.

       

      Managing multiple organizations in ninjaOne

      If your ninjaOne account manages multiple organizations, you can select which ones sync with Setyl. You can update your selection at any time by:

      1. Navigating to Settings > Integrations.

      2. Locate ninjaOne under Asset Detection Sources (MDM, RMM & others).
      3. Select the 3 Dot Menu > Configure Organizations.

      4. Adjusting your organization selections.

      5. Clicking Save Organizations.

       

      Trigger a manual sync

      You can manually sync data from ninjaOne by:

      1. Navigating to Settings > Integrations.
      2. Locate ninjaOne under Asset Detection Sources (MDM, RMM & others).
      3. Select the 3 Dot Menu.
      4. Select Manual Re-Sync.

      A manual sync can also be triggered for all asset detection integrations by:

      1. Navigating to Assets > All Assets
      2. Under Assets select To Review
      3. Click the 3 Dot Menu located beside Filter
      4. Select Start Sync

       

      Troubleshooting

      If the integration fails to connect:

      • Double-check your Base URL, Client Secret and Client ID.

      • Disconnect and reauthorize the ninjaOne connection.

      • Ensure API access is enabled in ninjaOne settings.

      • Contact Setyl support for further assistance.

      Additional resources

      For further assistance, please visit our integration help pages, use the live chat at the bottom of the screen, or email us at hello@setyl.com.

      View a full list of Setyl integrations.